Policy
Privacy Policy
HopGrid ("the App") is a puzzle game developed and published by JOTech ("we", "our", or "us").
This Privacy Policy explains how HopGrid handles information when you use the App.
Information We Collect
HopGrid does not require account creation or user registration.
We do not directly collect personal information such as:
- Name
- Email address
- Phone number
- Postal address
- Contacts
- Photos
- Videos
- Calendar information
- Messages
Information Stored Locally On Your Device
HopGrid stores certain gameplay information locally on your device, including:
- Level progress
- Completion statistics
- Best completion times
- Daily challenge progress
- Settings and preferences
- Purchase entitlement status
- Ad-related cooldown and reward counters
This information is stored only on your device and is not transmitted to our servers.
Advertising
HopGrid uses Google AdMob to display advertisements, including banner, interstitial, and rewarded ads.
AdMob may collect and process certain information, including:
- Device identifiers
- Approximate location derived from IP address
- App interaction information
- Diagnostic information
This information may be used to:
- Display advertisements
- Measure advertising performance
- Prevent fraud
- Improve advertising services
For more information, please review Google's Privacy Policy:
Analytics
HopGrid uses Firebase Analytics to understand how the App is used and to improve gameplay, user experience, and monetization performance.
Analytics information may include:
- App screen views
- Gameplay and progression events
- Ad interaction events
- Device and app version information
- General usage and engagement information
This information is used in aggregated or service-processed form to evaluate feature usage, measure ad flows, and improve the App.
Crash Reporting and Diagnostics
HopGrid uses Firebase Crashlytics to monitor app stability and identify technical issues.
Crash reports may include:
- Device model
- Operating system version
- App version
- Crash logs
- Diagnostic information
- Technical performance information
This information is used solely to improve the reliability, stability, and performance of the App.
In-App Purchases
HopGrid offers optional in-app purchases through Google Play Billing.
Purchase transactions are processed by Google and are governed by Google's terms and privacy policies.
We do not receive or store payment card information.
Data Security
We take reasonable measures to protect information processed by the App and by the third-party services we use.
Information transmitted by supported Google services is encrypted in transit using industry-standard security protocols.
Children's Privacy
HopGrid is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If a platform or store provides a support or reporting channel, that channel may be used for requests related to this experience.
Your Choices
You may:
- Reset local game progress using in-app settings
- Disable sound, music, and vibration
- Restore eligible purchases through Google Play
- Uninstall the App to remove locally stored game data from your device
Third-Party Services
HopGrid may use the following third-party services:
- Google AdMob
- Google Play Billing
- Firebase Analytics
- Firebase Crashlytics
Each service operates under its own privacy policy.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when the updated version is published.